What are lab-grown diamonds?

Lab-grown diamonds are real diamonds created in a controlled environment using advanced technology. They have the same physical, chemical, and optical properties as mined diamonds but are produced using sustainable methods like High Pressure High Temperature (HPHT) and Chemical Vapor Deposition (CVD). These diamonds provide an ethical, conflict-free, and environmentally friendly alternative to natural diamonds.

Is the metal in your rings solid or plated?

All our rings are made from solid precious metals, including 925 sterling silver, 10k, 14k, 18k gold, and 950 platinum. We do not use plating, ensuring durability and longevity for everyday wear.

Can I request a custom engagement ring?

Yes! We love bringing unique designs to life. Whether you have a specific vision in mind or need help refining your idea, our team can craft a custom engagement ring tailored to your preferences. Contact us to start the design process.

Do you offer engraving services?

Yes, we do! You can request engraving when placing your order by adding details in the notes section at checkout. If you miss it, just send us an email before your order is shipped, and we’ll be happy to include it.

Do your rings come with a warranty?

Absolutely! We offer a 6-month warranty along with lifetime servicing to ensure your jewelry stays in perfect condition. Feel free to reach out if you ever need maintenance or repairs.

Are your lab-grown diamonds certified?

Yes, all our lab-grown diamonds over 1 carat come with IGI certification. If your diamond is under 1 carat, certification is available upon request for an additional fee of $94. These certificates ensure authenticity and can be used for appraisals.

Will I receive pictures or videos of my ring before it ships?

Yes! We provide high-quality images and videos of your ring before shipping to ensure you’re completely satisfied with your purchase

Can my ring be resized?

Yes, we offer ring resizing services. If you need an adjustment, please contact us, and we’ll guide you through the resizing process.

How long does manufacturing custom designs takes?

Orders are typically Manufactured within 12-15 days. The estimated time depends on complexity of design and volume. you will be notified each 3 days about the status of the product.

How long does shipping take?

Orders are typically shipped within 5-7 days after manufacturing. The estimated shipping date for each product is mentioned on its detail page.

Do you offer international shipping?

Yes, we ship worldwide! Some of the countries we serve include the USA, Canada, the UK, Australia, UAE, India, Germany, France, Italy, Japan, and many more. If you’re unsure about shipping to your location, feel free to reach out.

What shipping options do you provide?

We offer two shipping methods: Standard Shipping (free) – Takes approximately two weeks for delivery after dispatch. Express Shipping – Delivers within 5-7 days for an additional fee. You can choose your preferred option at checkout.

Can I request a rush order?

Yes! If you need your order sooner, we offer a rush processing service for an additional $50. Please contact us before placing your order to confirm availability.

What payment methods do you accept?

We accept all major credit and debit cards (VISA, Mastercard, JCB, Amex, Maestro), along with PayPal, Google Pay, Apple Pay, and Bread Payments.

What is your return policy?

We offer a 14-day return and exchange policy. If you need to return your ring, please contact us for instructions. Items must be returned in their original packaging.

Can I exchange my product?

Yes, we offer exchanges within 14 days of delivery. If you need a different size, metal type, or another modification, just let us know, and we’ll guide you through the exchange process.