Privacy Policy
Primira Luxury (Operated by Ocean Star Company)
Last Updated : February 18, 2026
1. Introductions
Primira Luxury is a premium jewelry brand owned and operated by : Ocean Star Company
- This Privacy Policy explains how we collect, use, disclose, process, and safeguard your personal information when you visit PrimiraLuxury.com or purchase our products.
- By accessing our website or placing an order, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information Provided by You
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment-related information (processed securely via third-party gateways)
2.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser typeDevice type
- Operating system
- Pages visited
- Session duration
- Referring URLs
This data helps improve performance, security, and user experience.
3. Purpose Of Collection
We collect and use your information for legitimate business purposes including:
Processing and fulfilling orders
- Payment verification
- Shipping coordination
- Customer service support
- Fraud detection and prevention
- Regulatory compliance
- Accounting and tax obligations
- Website improvement and analytics
We may also use your information to send marketing communications, only where you have provided explicit consent.
4. Consent
By providing personal information for:
- Completing a transaction
- Verifying payment
- Placing an order
- Arranging delivery
- Initiating a return
You consent to our collecting and using your information for that specific purpose.
Where we request information for secondary purposes (such as marketing), we will obtain your explicit consent or provide a clear opportunity to opt out.
5. Withdrawal of Consent
You may withdraw your consent at any time by contacting:
Withdrawal of consent may affect our ability to process ongoing transactions or provide certain services.
6. Payment Processing
We use trusted third-party payment gateways, including Razorpay, to process transactions.
- We do not store your full credit/debit card details.
- Payment information is encrypted using PCI-DSS standards.
- Payment gateways operate independently and maintain their own privacy policies.
For more information, please review Razorpay’s privacy policy on their official website.
7. Disclosure of Information
We may disclose your information:
- If required by law
- To comply with regulatory obligations
- To prevent fraud or misuse
- To enforce our Terms & Conditions
- To protect the rights and safety of our business or customers
We do not sell personal data to third parties.
8. Third-Party Service Providers
We may share information with trusted service providers including:
- Payment processors
- Shipping and logistics partners
- Certification laboratories
- Email and SMS service providers
- Website analytics providers
These service providers are authorized to use your data only as necessary to provide services to us.
Some service providers may operate in jurisdictions outside India. By using our services, you acknowledge that your information may be transferred internationally.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Maintain accounting and tax records
- Resolve disputes
- Prevent fraud
When no longer required, data is securely deleted or anonymized.
10. Security Measures
We implement reasonable technical and organizational safeguards to protect personal data from:
- Unauthorized access
- Misuse
- Alteration
- Disclosure
- Destruction
While we take appropriate precautions, no method of transmission over the internet is entirely secure.
11. Cookies & Tracking Technologies
We use cookies to:
- Maintain session functionality
- Improve browsing experience
- Analyze website traffic
- Enhance security
You may disable cookies via your browser settings, though this may affect certain site functionality.
12. Age Of Consent
- By using this website, you confirm that you are at least the age of majority in your jurisdiction.
- We do not knowingly collect personal information from minors without parental consent.
13. International Customers
If you access our website from outside India, you understand that your information may be processed and stored in India and other jurisdictions where our service providers operate.
- By placing an order, you consent to such transfer.
14. Rights Of Users
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate data
- Request deletion where legally permissible
- Withdraw marketing consent
Requests can be made via contact@primiraluxury.com.
15. Changes To This Policy
We reserve the right to update this Privacy Policy at any time.
Changes take effect immediately upon publication on the website.
Continued use of the website constitutes acceptance of updated terms.
16. Contact Information
For privacy-related inquiries:
- Ocean Star Company
Plot No.3, Savani Industrial Society,
Kohinoor Road, Varachha,
Surat – 395006, Gujarat, India
Email: contact@primiraluxury.com
Phone: +91 8200524191