Privacy Policy
Last Updated: September 25, 2023
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information you give us such as your name, billing/shipping address, email address, and phone number.
Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide insights into your browser and operating system, helping us improve our site experience.
If applicable, with your consent, we may use your email address for marketing emails, new product updates, and promotional offers.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for secondary reasons, like marketing, we will ask you directly for your expressed consent or provide you with an option to say no.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at [contact@primiraluxury.com] or mailing us at:
Ocean Star company, First Floor, Plot No.3, Survey NO.372, Savani Ind.CO-Operative Society, Kohinur Road, Mangadh Chowk, Varachha, Surat, GJ, 395006
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT PROCESSING
We use Razorpay as our trusted payment gateway.
Neither we nor Razorpay store your card details on their servers.
Your card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during the transaction.
Your purchase data is used only to complete the transaction and is not stored afterward.
Razorpay adheres to PCI-DSS standards as managed by the PCI Security Standards Council — a joint effort by brands like Visa, MasterCard, American Express, and Discover — to ensure secure credit card data handling.
For more details, please read Razorpay’s Terms at https://razorpay.com.
SECTION 5 – THIRD-PARTY SERVICES
We may share your information with trusted third-party services who assist us in operating our website, conducting our business, or servicing you — as long as those parties agree to keep this information confidential.
Examples include:
Razorpay (for payment)
Email/SMS service providers
Analytics tools (like Google Analytics)
Shipping/courier services
Please note:
Some third-party providers may be located in different jurisdictions, and your information may become subject to their laws.
When you leave our website or are redirected to a third-party website/app, you are no longer governed by our Privacy Policy.
We encourage you to review their privacy policies to understand how your data is managed.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
Your data is stored on secure servers behind firewalls and encrypted where applicable.
SECTION 7 – COOKIES
We use cookies to:
Maintain session data
Improve your browsing experience
Analyze website traffic
Cookies do not personally identify you. You can choose to disable cookies through your browser settings if you prefer.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes and clarifications will take effect immediately upon being posted on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.
SECTION 10 – QUESTIONS AND CONTACT INFORMATION
To access, correct, amend, or delete any personal information we have about you, or to register a complaint, contact us at:
📧 contact@primiraluxury.com
📍 Ocean Star company, First Floor, Plot No.3, Survey NO.372, Savani Ind.CO-Operative Society, Kohinur Road, Mangadh Chowk, Varachha, Surat, GJ, 395006
[Re: Privacy Compliance Officer].
[622 Manglam Electronic Market Jaipur Rajasthan India 302001]